Integrated Interim Report 2019 – Germany needs a strong rail system

Customer and quality

Digitalization in station management

  • In January 2019, testing of Holoplot GmbH’s innovative sound system started, which had developed a novel public address system for stations in top acoustic quality as part of DB Group’s start-up support program. Customers of the subterranean Frankfurt am Main central station S-Bahn (metro) platform now receive only messages that are relevant to them and benefit from significantly better audible and comprehensible an - nouncements. This ensures easier orientation and generally less background noise.
  • Test of the specially developed speaking AI robot head SEMMI – first at Frankfurt Airport, then at Tokyo Station (Japan) and, since June 2019, at the travel center of the central station in Berlin.