Digitalization and innovation
Real-time data on all long-distance trains in Google Maps
DB Group and Google are intensifying their cooperation to make travel planning in Google Maps for climate-friendly rail even more user-friendly. Live data from rail operations and a ticket link directly to the DB portals make planning and booking the trip easier. Google Maps is now also expanding the availability of these features for long-distance transport journeys. As part of the new collaboration, DB Group is including real-time data on all long-distance trains in Google Maps for the first time.
Digitalization of passenger rights
Since June 2021, customers have been able to claim their compensation digitally via their customer account in the event of a delay affecting a ticket purchased online or with a mobile phone. Using bahn.de or mobile phone on DB Navigator, rail passengers can select the relevant journey on long-distance and regional transport and apply for compensation.