Integrated Interim Report 2019 – Germany needs a strong rail system

Development of business units

Digitalization and innovation

Extension of comfort check-in

Comfort check-in is our service for all customers who are traveling in Germany on ICE trains using a Flexpreis, Sparpreis or Super Sparpreis as a mobile device or online ticket. Our comfort check-in allows passengers to check their own tickets. Comfort Check-in allows travelers to check themselves in and move through ticket checkpoints without stopping. This was only possible until now if passengers had a seat reservation.